Welcome to Budget AI Support
We're here to help you get the most out of your expense tracking experience. Find answers to common questions or contact our support team.
📞 Need Help? Contact Us
Call us anytime
+1 (307) 295-2186Email us for detailed inquiries
✉️ support@wixpa.com⚡ Response Time: Within 24 hours
Frequently Asked Questions
How do I create an account?
You can create an account using:
- Email and password
- Sign in with Apple
- Sign in with Google
How do I delete my account?
To delete your account:
- Open the app and go to Settings
- Scroll down and tap "Delete Account"
- Read the warning and confirm deletion
- Your account and all data will be permanently deleted
Note: This action cannot be undone. Consider exporting your data first.
How do I export my data?
Go to Settings > Import & Export to download your transaction data in CSV or PDF format.
Is my financial data secure?
Yes! We take security seriously:
- All data is encrypted in transit and at rest
- We use Firebase's secure authentication
- Your data is never shared with third parties for advertising
- We comply with industry-standard security practices
How does the AI feature work?
Our AI analyzes your spending patterns to provide personalized insights and recommendations. Your data is processed securely using Google's Gemini AI and is never used for advertising purposes.
What data does the AI use?
The AI features analyze:
- Your transaction history (amounts, categories, dates)
- Budget allocations and spending patterns
- Income information
- Category preferences
You can view exactly what data is being sent in the AI chat interface. AI features are optional and can be avoided if you prefer.
Which third-party services process my data?
We use the following services:
- Firebase (Google) - Authentication and data storage
- Google Gemini AI - AI-powered insights (only when you use AI features)
- CRISP - Customer support (used only for support purposes and never shared with advertising networks or used for targeted advertising)
Your data is NOT shared with advertising networks or used for targeted advertising.
Features
Track Expenses
Easily record and categorize your daily expenses with our intuitive interface.
Budget Management
Set budgets for different categories and track your spending against them.
AI Insights
Get personalized recommendations and insights powered by AI to improve your financial health.
Reports & Analytics
View detailed reports and charts to understand your spending patterns.
Privacy & Security
Your privacy is our priority. We are committed to protecting your personal and financial information.
- End-to-end encryption for all data transmission
- Secure authentication with Sign in with Apple and Google
- No sharing of personal data with advertisers
- Full control over your data with export and delete options
Ready to Get Support?
Reach out to our friendly team anytime. We're here to help!